Terms of Service - Kokomica

Effective Date: 03 November2025
Last Updated: 03 November 2025

Welcome to Kokomica, a brand owned and operated by Kokomica Pte. Ltd. (“Kokomica,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, www.kokomica.com, including all related content, features, products, and services (collectively, the “Site”).

By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Overview

These Terms form a legal agreement between you and Kokomica. They explain your rights and obligations when using our Site, making purchases, creating accounts, or interacting with our services.

We may update these Terms occasionally, and the latest version will always be available on this page. Continued use of the Site means you accept the updated Terms.

2. Use of Our Site

You may use our Site only for personal, non-commercial purposes and in compliance with all applicable laws.

You agree not to:

Engage in illegal, abusive, or disruptive activity.
Infringe upon any copyright, trademark, or other intellectual property rights.
Attempt to hack, scrape, or interfere with our systems.
Use the Site to distribute spam, malware, or harmful code.

We reserve the right to restrict or terminate your access if you violate these Terms.

3. Accounts

Certain Site features may require creating an account.

You agree to:

Provide accurate, up-to-date information.
Keep your password secure and confidential.
Accept responsibility for all activities under your account.

If you suspect unauthorized access, contact us immediately at hello@kokomica.com. We are not liable for losses caused by unauthorized use of your account.

4. Purchases & Payments

4.1 Orders

When you make a purchase on our Site, you agree to provide accurate billing and shipping details. We reserve the right to refuse, limit, or cancel orders at our discretion.

4.2 Pricing & Payment

All prices are listed in Singapore dollars (SGD) unless otherwise stated. Payments are processed securely via third-party providers.

You agree to pay all charges incurred, including taxes or applicable shipping fees.

4.3 Returns & Exchanges

Our return, refund, and shipping policies are outlined on our FAQ page. Kokomica reserves the right to update these policies anytime.

5. Intellectual Property

All content on the Site—including text, images, graphics, logos, artworks, and characters—is the property of Kokomica Pte. Ltd. or its licensors and is protected by international copyright and trademark laws.

You may not copy, modify, distribute, or reuse any material from the Site without written permission from Kokomica.

You may, however, download limited Kokomica-branded materials (such as wallpapers or icons) only for personal, non-commercial use and with all copyright notices intact.

6. Submissions & User Content

We welcome feedback, but please note that unsolicited creative ideas (such as character or product concepts) will not be treated as confidential.

By submitting any content to Kokomica (text, images, comments, or other materials), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display that content for any purpose related to our brand or Site.

You confirm that your submissions do not infringe any third-party rights.

7. Third-Party Links & Services

Our Site may contain links to third-party websites or tools operated by others. Kokomica is not responsible for their content, privacy practices, or policies.

Your use of those sites is at your own risk and subject to their own terms.

8. Code of Conduct

When using our Site, you agree to:

Treat others respectfully and avoid posting harmful or offensive content.
Not impersonate any individual or entity.
Not engage in fraud, harassment, or unlawful activity.

We reserve the right to remove content, suspend accounts, or take legal action if these standards are violated.

9. Promotions, Contests & Giveaways

Promotional campaigns or contests hosted by Kokomica will have specific rules in addition to these Terms. By participating, you agree to those rules and our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law:

The Site and all materials are provided “as is” and “as available.”
Kokomica makes no guarantees regarding the Site’s accuracy, reliability, or uninterrupted availability.
We are not responsible for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

Your sole remedy for dissatisfaction with the Site is to stop using it.

11. Indemnification

You agree to indemnify and hold harmless Kokomica and Kokomica Pte. Ltd., including our directors, employees, and affiliates, from any claims, losses, or damages resulting from your violation of these Terms or misuse of our Site.

12. Termination

We may suspend or terminate your access to the Site at any time without notice if we believe you’ve violated these Terms.

Upon termination, you must stop using the Site and destroy any downloaded materials.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.

You agree that any disputes arising under or related to these Terms will be resolved exclusively in the courts of Singapore.

14. Age & Eligibility

By using the Site, you confirm that you are at least 18 years old or have legal parental consent.

Parents are encouraged to monitor minors’ online activity.

15. Disclaimers

While we strive to maintain accurate information, the Site may contain occasional errors or outdated material.

We may modify or discontinue any part of the Site at any time without notice.

16. Mobile Messaging Terms

If you subscribe to our SMS / WhatsApp / or any form of text message service:

You agree to receive recurring promotional and transactional messages from Kokomica.
Message and data rates may apply depending on your carrier.
You can opt out anytime by replying STOP to our message or emailing hello@kokomica.com.
We are not responsible for delayed or undelivered messages.

Your mobile number will be handled according to our Privacy Policy.