FAQs

Where is Kokomica located?

Kokomica is located in Singapore.

Where do you ship?

We ship to 228 countries!

Processing: 2-5 business days
Shipping: 7-21 business days

(Additional time may be required for customs, festive seasons, etc.)

What kind of products do you sell?

We are a new brand and will start our merchandise trials with stickers, notebooks, prints, collectibles, limited edition items. We welcome collaborations with manufacturing partners!

Which merchandise are self-produced?

Selected merchandise will be self-produced by the artist personally, especially for first edition trial items. These items will be tagged as “First Edition” or “Trial Item”.

What are your returns policy?

As a small business, we are usually unable to accept returns, however, if you receive a defective product, please email us with photos of the items with your order confirmation. We will get it resolved as best as we can!

What is Kokomica?

Kokomica is a Singapore-born brand that houses a universe of original IP characters. Every character is personally conceptualized, designed and drawn by it’s artist and founder, Michelle Kok (IG: @hermit.chelle).

What does KOKOMICA mean?

KOKOMICA is a combination of the japanese word “Kokoro” (meaning “Heart”) and the spanish word “Mi Casa” (meaning “My Home”). The intention of Kokomica is to put across “Home is where the Heart is”.