Shipping & Delivery Policy

Processing Time

Orders are packed and dispatched within 3–5 business days. A shipping confirmation email will be sent once your order is on its way.

Shipping Fees — Stickers

Singapore (Local)

Untracked: Free
Tracked: SGD $3.00

International

Untracked: From SGD $5.00
(Final shipping fees will appear at checkout.)

Shipping Fees — Other Merchandise

Singapore (Local)

Tracked: From SGD $3.00
(Exact cost shown at checkout.)

International

Tracked: From SGD $8.00
(Exact cost shown at checkout.)

Estimated Delivery Time

Singapore: 2–5 business days
International: 7–21 business days

Delivery timelines may differ depending on your country’s postal system and customs clearance.

Order Tracking

Tracking is provided only for shipping options that include it. If your order has tracking, the tracking number will be emailed to you once shipped.

Combined Shipping

If you place multiple orders to the same address, we may combine them into one parcel when possible to help reduce shipping costs.

Shipping Delays & Issues

We are unable to take responsibility for delays caused by customs, courier problems, or incorrect addresses. If anything goes wrong, please contact us—we’ll assist where we can.

Incorrect Address?

Please review your shipping details carefully before checking out.
If you need to correct your address, email us at hello[at]kokomica.com AS SOON AS you noticed the incorrect address.

If the items has already been shipped, we will not be able to cancel the shipment.